![]() So if you're on your laptop checking the location of your iPhone, check to make sure you are signed into the same Apple ID that your missing device uses. This is because Apple tracks devices by Apple ID, and if you're using another device to find your iPhone, you might have accidentally switched or logged in with a different Apple ID without knowing it. This fix is for those who are having issues finding devices, not finding friends. When you log into Find My, whether you are using a different iPhone to find your phone or you log into iCloud on a computer, you have to use the Apple ID associated with the missing device. New software versions will often resolve bugs and glitches from previous releases, and a simple update might just resolve your Find My struggles. Update Your Deviceįind My Friends not working? This is an often overlooked solution and one we've had people report that resolved their location-tracking issues when using Find My for friends. If you or your friends are having trouble viewing one another's location, check to make sure you have both updated to the latest software version. The good news is that if you follow the instructions in the section below to confirm Find My is enabled, your device will be set to send a last location update when the battery is critically low (so Find My will show the last location of your device before it dies). If Find My iPhone is not updating its location, the battery might be out or low, which means you will need to charge your device to get it working again. Not to state the obvious, but it is important to note that if your device is out of power, Find My can no longer track the current location of the device. Related: How to Find Lost iPhone: Dead, Offline, Turned Off, or Otherwise Check Your Battery Levels Once it does, Find My should start reporting your location correctly. (The toggle will be gray and to the left when disabled.)Īfter turning off Airplane Mode, it will take a few seconds for your device to reconnect to the network. Tap the toggle next to Airplane Mode to turn it off if it is enabled.You can go somewhere with a cellular signal, connect to Wi-Fi, or disable Airplane Mode to get Find My working again. If your device is out of range of Wi-Fi or cellular networks or Airplane Mode is enabled, you'll see the device's last known location for 24 hours. Check Your Internet Connectionįind My requires the device to have an internet connection to report its current location. ![]() Now, read on to learn how to resolve the most common issues with Find My not working. For more Find My troubleshooting advice, be sure to sign up for our free Tip of the Day newsletter. ![]() Why won't Find My iPhone work? Because there is a bevy of solutions for troubleshooting the Find My app, this article will focus on fixes targeted towards those who have already set up Find My for their devices but have found that their Find My location is unavailable or no longer updating.
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